Privacy policy | Collective
Collective Get a quote
Our Products Photography Insurance Music Insurance Jewellery InsuranceComing soon Collectibles InsuranceComing soon
About Us Claims Contact Us Get a quote
Legal

Our Privacy Policy

We are committed to handling personal data responsibly and transparently.

Your data, explained

Tap any question to read our position in full.

What information do you collect?

We collect basic personal information such as your name and contact details, along with any information you choose to provide when making an enquiry or requesting a quote. We may also collect limited technical data when you visit our website, such as the advertising or partner reference that brought you to the site, where you've given permission.

How do you use my information?

Your information is used to respond to enquiries, provide customer support, arrange or manage insurance services, and improve our website and services. We only use your data where it is relevant and necessary.

What is the legal basis for processing my data?

We process personal data where it is necessary to provide our services, comply with legal obligations, or support our legitimate business interests. In some cases, processing may be based on your consent.

Do you share my information with third parties?

We may share information with insurers, service providers, or professional partners involved in delivering our services, and, with your permission, advertising and partner networks - see below. We do not sell personal data to third parties.

What do you share with advertising and partner networks?

If you reach us through an online advert or a partner's link, we record the reference that brought you here. If you then buy a policy, we tell that network the sale happened - the policy reference, the value and the date.

We never send them your name, email address, phone number, address or anything else about you. We work with Conectia, who manage our partner relationships, and Google, for advertising measurement.

How do you keep my data secure?

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. While no system is completely secure, we take reasonable steps to safeguard your information.

How long do you keep my information?

We retain personal information only for as long as necessary to fulfil its purpose, including legal or regulatory requirements. When no longer needed, data is securely deleted or anonymised.

Do you use cookies?

Yes. When you first visit we'll ask your permission.

Essential cookies always run. They keep your place while you're getting a quote, and they remember the choice you made about cookies. These don't need your permission because the site can't work without them.

With your permission, we also use cookies and similar technology to measure how people find us - which advertising campaign brought you here, and which partner site referred you, so that partner can be paid correctly. We don't use them to build a profile of you or to follow you around other websites.

You can change your mind at any time using the Cookie settings link in the footer. If you decline, the site works exactly as normal - we simply can't tell where your visit came from.

What rights do I have over my data?

You may have the right to access, correct, or request deletion of your personal data, as well as to object to certain types of processing. Requests can be made using the contact details on our website.

Does this policy apply to other websites?

Our website may contain links to third-party sites. We are not responsible for their privacy practices and recommend reviewing their policies separately.

Can this Privacy Policy change?

We may update this Privacy Policy from time to time. Any changes will be published on this page, and continued use of our website indicates acceptance of the updated policy.

How can I contact you about privacy?

If you have any questions about this Privacy Policy or how your information is handled, please get in touch using the contact details provided on our website.

Specialist insurance

Insurance cover designed for creators, collectors, and originals.

Explore our products
From £4.08 a month · 10% off applied 3-minute quote
Get a quote